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DNS Park
They provide managed DNS across 7 nodes that include the US and the UK. Their primary value proposition is security and they run on BIND that routes traffic using round robin. You are provided full manageability of the DNS with a few add-on services. They have a 100% SLA and an online support ticketing system to address any questions or concerns you have.
Additional Services:
Dynamic DNS
Secondary DNS
URL Forwarding
Email forwarding
Webpage parking
Mail rescue and filtering
Pricing:
Pricing is usage based on a per year basis. The cost per domain and queries goes down with the more you add to your package. For example, if you had between 1-5 domains, your cost will be $8.95 per domain per year. If you have 26-100 domains, its $4.00 per domain per year. You initially get 5 million queries per month, but you will pay overages for exceeding this amount. 1 million over is $5.50, 5 million over is $26, and 10 million over is $48. See their website for all pricing details.
More information at www.dnspark.com
On May 6, 2009 Jen wrote:
I was recommended this company through a previous coworker and they seem to be pretty good so far. I just wish they had some sort of auto failover service. Managing my domains and making changes is pretty easy and I like how they have a parking service. Its also comforting to know they have a 100% SLA.
On August 7, 2011 Imran wrote:
We use DNS Park quite extensively for handling our DNS and Mail server. We use their “Mail Pathfinder” service which is a MX backup service, as well as spam and virus filtering.
There have unfortunately been many outages on their mail service, and frustratingly their ticket system doesn’t work very well. Although to their credit, they do reply in a timely manner and they do fix the issue.
For DNS services that aren’t mail related, I have had no problems and I would recommend them.
On December 6, 2011 Rob Davis wrote:
I have used the free service thru them for years without ever having issues. They reduced the free to 10 records, which was reasonable. I needed to increase my needs and reliability and moved to their $14.95/year plan. Since then it has become very unreliably and they keep billing my credit card every month for the $14.95 I have tried several time to confront them on the reliability and cost and they will not return a billing call or respond to emails.
I have now decided to take my service to another company that may be more reliable and ethical.
On March 23, 2012 Dan wrote:
They’ve activated our dns hosting + rescue (5 nameservers) registration after 12 hours and 12 hours later they’ve terminated our account without prior notice or any explanation at all. Worse than that they’ve left the SOA record on their servers – with no means for us to delete it! – slowing down the propagation of the new DNS delegation. Way to go, dude…
On September 17, 2013 Tom Koehler wrote:
Been with them for years without a lot of issues. Tried to purchase additional services and my order was ‘pending’ for about three weeks. Meanwhile, I got my credit card statement and had been charged for the services. Eventually clicked the button to cancel the order and have to see if I actually get credited for the purchase.
There are better options out there.
On February 12, 2014 Jenny wrote:
I spent a few weeks researching these guys and sending questions by email. They were very helpful so I decided to give them a go. I just opened an account yesterday and everything went smoothly. The design of the web site is very simple and not cluttered with features that you are unlikely to use. I got so sick of Dyn that I had to find an alternative. I’m hopeful that DNS Park are the ones.
On March 21, 2014 Pondo wrote:
I’ve used them for years without issue however if tech support is ever needed, buyer beware. Of course, you can purchase premium support but they seem to force that on you by taking 24 hrs to respond via email only. Unless it’s a quick yes or no answer, it can take several days to accomplish what could’ve been done in a few minutes.
On November 4, 2015 Joshua wrote:
This is probably the worst DNS service out there. There support is garbage. There uptime is terrible. Pretty much avoid these guys like the plague. They delete tickets without so much as a response. If you get a response it is months later. They had one job!
On November 7, 2015 Robert wrote:
I have had DNSPark for about 4 years now. Service has definitely improved during that time in terms of how the website is configured etc. They appear to have matured. We have not seen any DNS outage during that time so from that perspective they are managing it well. Very cost effective, good DNS response time. We have no complaints. I give the website 4 out of 5 marks because they could do more to improve navigation and help text etc. But overall it is working very well. Have 5 domains hosted.
On June 15, 2017 Michael JAMES wrote:
Vey frustrating getting support from this mob. All you can do is email. The occasional, slow response is generic with no real information indicating a competent sysadmin is working on your problem. Web based support tickets evaporate or get silently resolved without the problem being fixed. Support systems are unusable or broken. The packages DNSPark offer are brilliant and reasonably priced. I have had reasonable reliability, but they set their mail forwarding servers to be so picky about accepting mail, some legitimate sites can’t send me email.
On December 11, 2017 Emile wrote:
Frequent issues: web interface not working, support tickets dissapear.
Support non-existent.
Probably the worst DNS service in the world.
On January 19, 2018 Gerardo Juarez wrote:
DNS Park worked flawlessly for me for over 10 years. However, in the first weeks of 2018 they seem to have lost all their staff, as DNS changes do not propagate, support requests go unanswered, etc. Finally I have moved from them to another provider.
On May 9, 2018 Nate Snyder wrote:
If you need to contact them for anything, expect to wait at least a couple of days and they will answer in the middle of the night. Terrible customer service
On May 21, 2018 David E wrote:
Do not use DNS Park. If you are a current customer of DNSPark, you are advised to migrate to an alternate provider immediately.
DNS Park has abandoned its service and support. One of their nameservers was recently hacked sometime between 05/18/2018 and 05/21/2018, and likely their site. Their corporate site has been down for days and the community site on zendesk is inaccessible for logins to post new content to warn other users about the problems with DNSPark. Additionally, DNS changes stopped propagating earlier this year. If you have moved to another provider and still have a reference to a DNSPark nameserver on your domain record, you are advised to delete any such references immediately.