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Dyn
Dyn was purchased by Oracle in 2016. Their global network resolves DNS from the US, Europe, and Asia. They currently serve about a dozen TLD’s and over 2 million users, and handle about 1 billion queries a day. They provide monitoring and auto failover as well as geographic and weighted load balancing. They run a BIND as their software resolver code and they utilize IP Anycast across the network. Dyn provides a 99.999% SLA, excluding maintenance, with a 10 second threshold, and they have free customer support Monday – Friday 9am-5pm EST.
Pricing:
They bill queries per second and use 95th percentile pricing – ask them about this
Dyn Standard DNS: $29.95/year
5 Unicast servers in multiple locations, 1 domain / 75 records / 600,000 queries per month
Dyn Managed DNS Lite packages: 17 Anycast DNS locations
Dyn Lite 10: $30/month
10 domains / 100 records / 600,000 queries per month
Dyn Lite 25: $60/month
25 domains / 250 records / 1.2 million queries per month
Dyn Lite 50: $95/month
50 domains / 500 records / 1.8 million queries per month
Enterprise: starts at $200/month
Must call for details
Further Information:
Off hour customer support is $50 for 30 minute increments. They have “Gold Level” unlimited support for customers paying $495 and higher, but there is an additional 20% on top of your monthly service payment.
Their auto failover protocols include http, https, smtp, and ping.
GeoIP LB – up to 10 IP’s, $10 per additional
They provide a SOAP API for managing your DNS.
They provide domain registry services.
More information at www.dyn.com
On May 6, 2009 George wrote:
Dynect is pretty good. I have a few small to medium size websites and I have full control over them when I need to make changes. The price is somewhat on the high end but I am getting a decent amount of traffic as well as failover and load balancing. I was initially considering purchasing hardware F5 boxes, but then realized I can get these services with DNS. I’m very happy thus far and don’t plan on changing my setup any time soon.
On May 11, 2009 Vipul Bhatt at MyCaption wrote:
These are, without a doubt, the best service-minded people I have done business with. We have been a client of Dynect for more than a year now. Every time we have a question or an issue, we get a prompt, knowledgeable, and helpful response. The web interface is easy to use. The system works pretty well. If you do business with them, you will have peace of mind.
On May 11, 2009 Randy Bias wrote:
We use Dynect at the core of our CloudScale product and also for a number of customers with high performance websites. They have been quick and responsive with their support. We’ve had zero downtime since we started using the service 18 months ago and the performance has also been stellar. Most importantly, for CloudScale, their API was robust and changes make it to all of nameservers within a couple seconds of making the API call usually.
Overall it’s been a very pleasant experience and well worth the premium price.
On May 11, 2009 Greg wrote:
Absolutely the best DNS service on the market today. We use their dynect and dyndns platforms and we generate a large amount of traffic and manage approx 40 servers. Their load balancing works incredibly well and support gets answered in a flash!
On May 11, 2009 John Philip Green wrote:
I conducted a fairly exhaustive study of hosted dns services and posted the results here: How to Compare Hosted DNS Services.
Dynect was the eventual winner of the shoot-out. I’ve been very happy with the service since.
Note to editor of site: I suggest having a star rating for Cost. Some of these services cost a lot more than others. Dynect is fairly competitive, but there are cheaper services.
On May 11, 2009 Doug wrote:
We have been using Dynect for over a year and can attest to their 100% uptime guarantee. We have not had a single issue in all that time, but even better, when we have questions it is very easy to get someone from support on the phone to assist. They just helped us move one of our customers who was struggling with network solutions DNS issues for days. A quick phone call to verify the settings and the problem was solved as soon as the DNS transferred. And I would be remiss if I did not mention that their DNS portal is the best and easiest to use that I have ever come across (and I’ve used several).
On May 12, 2009 Rob wrote:
We’re at about a year of depending on Dyn’s DNS services. After using the lower-end paid DynDNS service for a few months (and hitting about 10x their advertised capacity for that service without a hiccup), we migrated to the Dynect platform and have not regretted it for a moment.
The cost is highly competitive (we get far more than we pay for), the service is rock-solid (the only issue we had was caused by a typo we caused in an imported zone file, and they had a code fix to avert the problem within hours), and the sales team is very un-pushy. The management interface was a bit unwieldy at first, but they’re improving it.
I wouldn’t hesitate to recommend them to others.
On May 12, 2009 Joe Goodings wrote:
Just getting started with these guys. So hard to put a rating on but after searching around for a fair while, doing comparisons. They were the most flexible. Giving me exactly what I required in terms of package.
On May 13, 2009 Brandon wrote:
We recently did a full vendor eval, including full performance testing, and decided to go with Dynect. We do a couple billion hits per day, and needed a strong SLA and good working relationship with a vendor. The price considering features, reliability, and ease of use is very competitive (no one else touched them). Their ability to help us globally load balance our traffic (in addition to more traditional DNS) was highly attractive. It was very easy to setup and offered us some very attractive speed enhancements. (resubmitting since I forgot the stars)
On May 14, 2009 Jeff Sprankle wrote:
Tried using the Dynect services but found the pricing was too expensive compared to other high quality vendors.
They did appear to have good services… But it is very strange that this provider (that only started less than a year ago) has so many reviews…. I think this is being spammed.
On June 9, 2009 Lenny Tropiano wrote:
We moved to Dynect earlier this quarter and couldn’t have been happier. All our late night and early morning alerts from our previous provider’s DNS solution going offline have disappeared. Moving over to the solution took literally a few hours (not days, not weeks) for 75+ zones/domains. Their expert editor makes old hacks like me feel comfortable with the ease of a GUI and the flexibility of command line interface. Our site load times have improved, because DNS is always the first part of the lookup…
On June 24, 2009 Anne H wrote:
I was testing Dynect for a client site who presently uses UltraDNS. I was very impressed with the response times Pingdom showed for Dynect on a test server.
I was also impressed with the company’s willingness to pull in technical people to answer some of my questions. They were quite patient with me and nicely pointed out some of my setup mistakes.
I didn’t score them on Security as that’s not my forte. As for manageability, I thought the backend was good, but could have better documentation for people who aren’t as versed in this area.
In the interest of disclosure, I can say the company asked me if I would like to do a review. It’s a question more businesses are asking and I don’t see anything wrong with that so long as I’m not getting paid for my comments.
On July 1, 2009 Gareth Dismore wrote:
These folks been hosting name servers and resolving domains to IPs for over 10 years. Their network is best of breed and offers top notch performance and reliability. DNS is on the very front lines of any website or web-facing application so it’s pivotal in maximizing uptime and ensuring low-latency responses.
Bottom line: Dynect is easy to implement and effective. Running on Dynect helps me sleep easier at night!
On July 8, 2009 Andy Piggott wrote:
We’ve evaluated a variety of DNS platforms over the past 12 months for performance, price-point and reliability, Dynect has excelled on each of these points and we committed to a long-term partnership in May.
Our experience of moving our premium clients over from our own managed DNS service has been easy and painless allowing us to focus more resource on our core business activities and less on our infrastructure.
The key benefits we have experienced include:
* lower total cost of ownership
* improved lookup performance, especially for users outside of our key regions
* easy and quick DNS updates where required with extremely low propagation times
* far greater visibility of DNS throughput
If you are running a serious site and having less headaches, improved load-times and trust in your providers are considerations for you, I’d urge you to talk with Dynect today.
On July 13, 2009 Chris Henry wrote:
Dynect is an excellent service.
What really stands out is their intuitive interface. It makes all the complexity of DNS accessible and easy to manage. Their interface is extremely fast, both in responsiveness of their interface and time it takes to publish changes. I’ve seen new zones appear in seconds after publishing.
All of the flexibility and speed offered make Dynect an excellent choice for Disaster Recovery solutions. The choices offered by their Control Panel for TTLs coupled with accessibility to non-technical people make dealing with crisis situations simple. No matter what is going wrong, or who has Internet access at that moment, we always know we have the ability to fail over.
I strongly recommend Dynect to anyone looking to manage DNS for their business.
On July 13, 2009 Stephen Wheeler wrote:
We have found the Dynect product to be an invaluable piece of our hosting solutions. The failover DNS is not only easy to use but an extremely powerful tool that we have implemented with ease. After using the tool for just a few days we have decided to move all of our DNS for all of our customers over to this platform.
On July 18, 2009 Mark Tatarski wrote:
Their price is pretty high and is no way that cheap. You have to be paying someone fulltime to do DNS to get any ROI on this service. So I do not agree on what a few users have stated (looks like their sales staff is on this site).
We personally like the support they give and so far have not had any downtime. They have not been around that long so they really do not have that many domains. I honestly have to question the number of reviews that they are getting here myself. Everyone of their clients must be asked to write a review here.
But yes, they offer a decent service so far and we are pleased.
On August 20, 2009 Mike Longver wrote:
Since we made the switch to DynDNS, everything has been painless and fantastic. We were looking for a DNS provider w/failover and were up and running quickly. They have fast and reliable service, lighting-quick propagation time and whenever we have questions, there is always someone there to answer the call.
On February 17, 2010 Dave wrote:
Recently moved to Dynect and regret the fact that I didn’t consider how much support I would need. They absolutely rip you off if you need off hour support. jesus! You can’t run a company like this, who provides such a critical piece of your business, and you have to pay out the ying yang for support beyond 9-5. Its 2010 people.
On February 18, 2010 Mike wrote:
We recently moved our corporate external DNS to Dynect and couldn’t be more pleased. We’re getting about 16 Million hits a month and will be saving $16,000 per year by moving to Dynect from another provider. Their customer service is quick and knowledgeable. And the performance has been great. The transition was painless as they have many tools for getting your domains imported. If I had to say anything negative, it would be that their web interface is a little inefficient when managing over 75 domains. But it’s not a huge issue.
On March 24, 2010 Alex wrote:
Was doing some research on my options for DNS and noticed some hype on Twitter about Dynect. Ironically, my buddy also sent me this article on a Dynect outage somewhat recently…
http://devcentral.f5.com/weblogs/macvittie/archive/2009/08/06/taking-down-twitter-as-easy-as-d.n.s.aspx
I thought this was important to share with those reading, especially if you’re in the market for DNS.
On April 27, 2010 Rob wrote:
We’ve evaluated a variety of DNS platforms over the past 12 months for performance, price-point and reliability, Dynect has excelled on each of these points and we committed to a long-term partnership in May.
Our experience of moving our premium clients over from our own managed DNS service has been easy and painless allowing us to focus more resource on our core business activities and less on our infrastructure.
The key benefits we have experienced include:
* lower total cost of ownership
* improved lookup performance, especially for users outside of our key regions
* easy and quick DNS updates where required with extremely low propagation times
* far greater visibility of DNS throughput
If you are running a serious site and having less headaches, improved load-times and trust in your providers are considerations for you, I’d urge you to talk with Dynect today.
On April 27, 2010 Sarah wrote:
Recently moved to Dynect and regret the fact that I didn’t consider how much support I would need. They absolutely rip you off if you need off hour support. jesus! You can’t run a company like this, who provides such a critical piece of your business, and you have to pay out the ying yang for support beyond 9-5. Its 2010 people.
On April 27, 2010 Bill wrote:
Was doing some research on my options for DNS and noticed some hype on Twitter about Dynect. Ironically, my buddy also sent me this article on a Dynect outage somewhat recently…
http://devcentral.f5.com/weblogs/macvittie/archive/2009/08/06/taking-down-twitter-as-easy-as-d.n.s.aspx
I thought this was important to share with those reading, especially if you’re in the market for DNS.
On April 28, 2010 Richard wrote:
I was testing Dynect for a client site who presently uses UltraDNS. I was very impressed with the response times Pingdom showed for Dynect on a test server.
I was also impressed with the company’s willingness to pull in technical people to answer some of my questions. They were quite patient with me and nicely pointed out some of my setup mistakes.
I didn’t score them on Security as that’s not my forte. As for manageability, I thought the backend was good, but could have better documentation for people who aren’t as versed in this area.
In the interest of disclosure, I can say the company asked me if I would like to do a review. It’s a question more businesses are asking and I don’t see anything wrong with that so long as I’m not getting paid for my comments.
On April 28, 2010 Tony wrote:
Dynect is an excellent service.
What really stands out is their intuitive interface. It makes all the complexity of DNS accessible and easy to manage. Their interface is extremely fast, both in responsiveness of their interface and time it takes to publish changes. I’ve seen new zones appear in seconds after publishing.
All of the flexibility and speed offered make Dynect an excellent choice for Disaster Recovery solutions. The choices offered by their Control Panel for TTLs coupled with accessibility to non-technical people make dealing with crisis situations simple. No matter what is going wrong, or who has Internet access at that moment, we always know we have the ability to fail over.
I strongly recommend Dynect to anyone looking to manage DNS for their business.
On January 9, 2011 James Kinnear wrote:
If this is the same company as dyndns.com, which I think it is, then I have been using them for many years without any complaints. I have recommended them to others too and they have not let me down.
I started by using their free dynamic domains for personal use and have moved onto using their CustomDNS service for my business. No complaints here.
On February 24, 2011 J.L Gill wrote:
You don’t go to Dynect because they are the cheapest – they clearly are not. They provide a good UI, good tech support and I reckon the odds on these guys going down are pretty slim.
On August 30, 2011 Jack Thaiday wrote:
Very professional company and they seem to be growing at an extrordinary rate. They have just recently changed their plans around and Custom DNS is now under their Standard DNS plan. Wouldn’t use anyone else while these guys are still around.
On April 28, 2012 Martin Hepworth wrote:
Stunning – more expensive than the’freebie’ types for the Pro versions but well worth the extra – 24×7 help desk, useful people on the end of support, so worth the extra.
On-boarding costs hard to calculate to start with to get the price point but other than that totally recommended
On August 12, 2012 Thomas wrote:
1st off I want to say that the information at the top is incorrect. When it says
“Dynect entry package ($195/month) ”
that much within true a while back but no longer is the base price for their managed any cast DNS at the time I’m writing this in 2012 is $30 per month. There’s no contract at all I use DYNECT for my DNS and e-mail. There’s been nothing less than excellent I think there team is probably the best in the industry and their speed is truly outstanding. Their interface is clean and perfect. They are the best DNS provider out there and I have accounts with many other DNS providers. While there certainly not the most least expensive the actually care about their customers and I will continue to use them.
On August 22, 2012 Jon Truth wrote:
The speeds on this site are totally misleading.
The pricing on this site are totally misleading.
The reviews on this site are totally misleading.
Probably should not look so biased.
Use this site as a good reference.
http://blog.cloudharmony.com/2012/08/comparison-and-analysis-of-managed-dns.html
On September 10, 2012 Jenny wrote:
My business relies heavily on DNS SRV Records that are part of the Dyn Standard package. Their advanced interface to manage DNS SRV is awesome and the performance and reliablity is equaly as good. I have no hesitation in recommending Dyn.
On September 13, 2012 Naomi wrote:
These are the guys to beat. The reviews on this site speak for themselves and you’d be wise to follow the general advice and choose dynect as your provider of dns
On December 14, 2013 Natasha wrote:
Technically very good. From a customer service perspective – an absolute nightmare. I had a problem with a renewal payment for one of my domains through Paypal. It all got messed up and I ended up making the mistake of cancelling the payment. Dyn took it as a chargeback and immediately disable access to ALL my accounts – not just the domain with a problem. My sites were offline for days while I tried to sort out the mess. The customer service people were very unhelpful and I’ll be moving all my domains away in the coming weeks.
On November 25, 2015 Jonathan wrote:
These guys are okay, the service seems to be on par with most providers, but have to say the account management is pretty terrible. Some of the geo-routing features leave a lot to be desired. The portal and account setup are pretty janky – API is so/so. Price is probably a bit too high for the service delivered…
On December 4, 2018 Jim Bodine wrote:
I am a long time Dyn customer (5+ years) that recently migrated to cloudflare for DDOS protection (before the ZendEdge purchase, which probably would have made me stay with Dyn/Oracle.
During the migration and knowing our Dyn contract was up soon I reviewed our signed contract for any “notice” that was needed for cancellation of services. Not finding any such verbiage I waited until about 50 days before to let them know we would be leaving.
Much to my surprise they said I could not cancel until next year,because I had missed my 60 day window. In the contract it turns out there was a link to follow, which lead me to another page with links to follow where i found the 60 day verbiage.
Just a heads up to other customers, so you dont get suck in the same boat I did, and go from an Dyn fan to someone that will never recommend them again.
I was an enterprise customer. Product was great, interface simple (which I like), support was great. However the contract issue has left a soured my love of this company