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easyDNS
A very cost friendly managed DNS provider in North America providing both primary and secondary DNS. They have a 100% DNS uptime SLA for Enterprise Customers and a 100% unconditional guarantee for annual fee customers. They run on a BIND based network and utilize IP Anycast. They provide management through a web-based user interface and support all record types. They provide 24 x 7 phone support to their enterprise customers and email support after 6pm. They have also had two recorded outages in the past.
Additional Services:
- Domain Registration and Parking
- Primary and Secondary DNS
- Dynamic DNS
- Email Forwarding
- URL Forwarding
- Email Recovery
Pricing:
Managed DNS
1 Domain – $19.95/yr
10 Domains – $149/yr
25 Domains – $349/yr
50 Domains – $649/yr
100 Domains – $999/yr
Managed DNS Plus – Includes URL and email forwarding
1 Domain – $39.95/yr
10 Domains – $299/yr
25 Domains – $699/yr
50 Domains – $1299/yr
100 Domains – $1999yr
Secondary DNS
1 Domain – $14.95/yr
10 Domains – $89/yr
25 Domains – $209/yr
50 Domains – $389/yr
100 Domains – $599/yr
Further Information:
Base price for enterprise (high volume customers) is $2 / million queries with no contracts and no minimum commitments.
URL Forwarding – up to 100 addresses
Email Recovery – Resends mail every hour, holds mail up to 5 days, no size limitations
The lowest TTL allowed is 20 minutes so propagation time is not instantaneous.
Feedback has shown an unappealing interface.
More information at www.easydns.com
On May 6, 2009 Sanjay wrote:
What baffles me here is that you pay them a substantial amount of money per year, but they don’t have an SLA. Why would you do that??
On June 5, 2009 Tim wrote:
I’ve been using EasyDNS for many years now. They are not the cheapest service out there by any means, but you get what you pay for. When you call their support phone number a human almost instantly answers the phone, and they are extremely knowledgeable.
I once had an issue pop up early on a Saturday morning, sent an email in about the issue, and the president emailed me back, already working on a resolution.
I especially like that I can lock down my account through their Access Control Lists. So I’ve got the comfort of knowing that should my login information get compromised, someone wouldn’t be able to get in without also knowing where they need to access from.
There are a few small things I’d like… such as the ability to use the ‘Bulk Whois Editor’ across only a portion of my domains, but overall the feature set is fantastic.
Every now and then I get a client asking why I use them when other services are so much less expensive. I’ll offer to pay the difference because I know easyDNS will be there.
I’ve also transfered a few domain names out of their services to competing registrars and services due to website sales, and they let go without a fuss like I’ve had with other companies.
The biggest draw-back is the price, especially when my USA based credit card company charges me a 3% international transaction fee since they are in Toronto. But I’ll gladly pay for a service that simply works like it is supposed to.
On October 25, 2010 mike wrote:
i moved from nettica to easydns a few days ago and i’m surprised how good the response times for their 2 anycast dns servers are from europe.
nettica was sometimes quite slow as they have 4 of their 5 dns in the us and no anycast, even they had outages in the last time.
also easydns’ support is quite fast, they always answer in a few hours and resolve everything or answer in a professional way.
well, the webinterface on nettica was a bit better than that from easydns.
so far i’m happy with that.
On January 5, 2011 Jenny Nutt wrote:
I am happy to pay that little bit extra to take advantage of their greater knowledge than many in the business. I also like the fact that they stood up for free speech recently in the WikiLeaks saga. They have my vote
On April 28, 2011 Noy Dangmee wrote:
I had a search around the other day for DNS providers and it looks like easyDNS are one of the few remaining companies that have not been taken over by dynect. I setup an account with them and everything went according to plan (got timely responses to 3 emails I sent). No complaints from me at this stage.
On October 15, 2011 Devon Hazelett wrote:
I have been using easyDNS for quite some time now, and I would and do recommend it to anyone and everyone. They are great its super easy to manage my domains through the simple user interface. I even switched from dynDNS.org because easyDNS has been so much easier and the customer service is 1000x better. I dont see how people can complain about the price, its VERY affordable and I have never had down time.
If you are thinking about using them, stop just do it. If you are not satisfied withing the refund time just email them, they will gladly cancel your service without being rude. I did once but then came right back. (the above when a switched from dynDNS)
On May 24, 2012 Johann wrote:
Signing up with easyDNS and configuring the services I needed was seamless. Pricing is competitive and they even added easyMail to the basic package this month. Changes were effective immediately in my case, which is fantastic. With other providers, I was used to waiting several hours or even days. Thums up for easyDNS!
On May 3, 2015 Tamba wrote:
The best customer service ever! I had a problem with my domain could not figure it out for months. They fixed it within mins! As a web developer it is really relaxing to know there support always there.
On April 7, 2016 Brad wrote:
I have been with EasyDNS for over a decade. They host many domains for me. The best endorsement I can give is that I totally forget about them unless I need a new service or have a question about doing something new. They just work. All the time. Rock solid. When a phone call is needed, a human answers quickly who can answer my deep technical questions. Why would I look anywhere else?
On May 3, 2016 Tyrone Blackman wrote:
The knock on this registrar has always been the ill-conceived, crash-prone website. I can confirm this is in fact a major issue. Nevertheless, I tried buying a couple of low priority domains here via Bitcoin just to diversify my domain holdings across several registrars. Major mistake.
They apparently have so few customers that they find the time to verify the address and phone number used as a Registrant Contact for each domain you purchase. Sorry guys, I’m not going to buy a burner phone just so you can call me about a $9 domain purchase. Other registrars don’t require this of me. (I’m not being hyperbolic here. They actually said they’d like to call me. Shady.)
In my experience, NameCheap provides a much better experience [although not perfect; they seem to struggle with .ch registrations]. Their site actually functions properly, they accept Bitcoin, and the don’t hassle you. Even the sketchy sounding “Domains4Bitcoins” dot com provided a smoother, more user friendly experience. Needless to say, I won’t be doing business with EasyDNS again. 1-star overall.