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easyDNS
A very cost friendly managed DNS provider in North America providing both primary and secondary DNS. They have a 100% DNS uptime SLA for Enterprise Customers and a 100% unconditional guarantee for annual fee customers. They run on a BIND based network and utilize IP Anycast. They provide management through a web-based user interface and support all record types. They provide 24 x 7 phone support to their enterprise customers and email support after 6pm. They have also had two recorded outages in the past.
Additional Services:
- Domain Registration and Parking
- Primary and Secondary DNS
- Dynamic DNS
- Email Forwarding
- URL Forwarding
- Email Recovery
Pricing:
Managed DNS
1 Domain – $19.95/yr
10 Domains – $149/yr
25 Domains – $349/yr
50 Domains – $649/yr
100 Domains – $999/yr
Managed DNS Plus – Includes URL and email forwarding
1 Domain – $39.95/yr
10 Domains – $299/yr
25 Domains – $699/yr
50 Domains – $1299/yr
100 Domains – $1999yr
Secondary DNS
1 Domain – $14.95/yr
10 Domains – $89/yr
25 Domains – $209/yr
50 Domains – $389/yr
100 Domains – $599/yr
Further Information:
Base price for enterprise (high volume customers) is $2 / million queries with no contracts and no minimum commitments.
URL Forwarding – up to 100 addresses
Email Recovery – Resends mail every hour, holds mail up to 5 days, no size limitations
The lowest TTL allowed is 20 minutes so propagation time is not instantaneous.
Feedback has shown an unappealing interface.
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On May 6, 2009 Sanjay wrote:
What baffles me here is that you pay them a substantial amount of money per year, but they don’t have an SLA. Why would you do that??
On June 5, 2009 Tim wrote:
I’ve been using EasyDNS for many years now. They are not the cheapest service out there by any means, but you get what you pay for. When you call their support phone number a human almost instantly answers the phone, and they are extremely knowledgeable.
I once had an issue pop up early on a Saturday morning, sent an email in about the issue, and the president emailed me back, already working on a resolution.
I especially like that I can lock down my account through their Access Control Lists. So I’ve got the comfort of knowing that should my login information get compromised, someone wouldn’t be able to get in without also knowing where they need to access from.
There are a few small things I’d like… such as the ability to use the ‘Bulk Whois Editor’ across only a portion of my domains, but overall the feature set is fantastic.
Every now and then I get a client asking why I use them when other services are so much less expensive. I’ll offer to pay the difference because I know easyDNS will be there.
I’ve also transfered a few domain names out of their services to competing registrars and services due to website sales, and they let go without a fuss like I’ve had with other companies.
The biggest draw-back is the price, especially when my USA based credit card company charges me a 3% international transaction fee since they are in Toronto. But I’ll gladly pay for a service that simply works like it is supposed to.